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Professional & Business Services

Behind every great business, there's strong back office support and with excellent transport connectivity, good digital infrastructure, a cost effective and well educated workforce, plus a range of high quality accommodation opportunities Darlington is the ideal location for shared service and back office functions in the North East of England.

Relocating or consolidating back and middle office operations to Darlington delivers significant cost benefits and operational efficiencies, which is why Capita, the UK's leading provider of business process outsourcing and integrated professional support service solutions, and one of EE's six UK Customer Contact Centres are based here.

With a triple offer of a highly skilled workforce, lower than average office and salary costs, an established business community and excellent connectivity to national and international markets, it's clear why big name businesses have chosen Darlington as the base for their operations.



economic contribution of the sector in 2014


employed in the Professional & Business Services sector

"We are absolutely delighted with our decision to move our Darlington office to Lingfield Point. This move represents an exciting chapter for us and builds upon our centre of excellence for public sector pensions administration in Darlington, recently strengthened with the further extension of the Teachers' Pension Scheme contract. We are looking to create a flagship site for our people in Darlington and Lingfield Point ticked all of the boxes"

Susan Ring, Chief Executive, Capita Employee Benefits